Frequently Asked Questions About Water Filtration Systems
We understand there are a lot of questions when it comes to owning a whole home water filtration system. That’s why we’re here to help! If you have any questions that you don’t see on this page, be sure to reach out to speak with a live representative to clear up any confusion.
water testing:
What does your free water testing uncover?
Our free water testing helps identify common water concerns in your home, including hardness, chlorine taste or odor, sediment, mineral buildup, and other issues that may affect drinking water, plumbing, appliances, fixtures, skin, and hair. After testing, we explain the results clearly and recommend options based on your home’s specific water conditions.
What are common contaminants found in tap water?
Common tap water concerns can include chlorine, sediment, minerals that cause hard water, sulfur odors, iron, rust particles, and other impurities depending on your local water source and plumbing. Some homes may also experience taste, smell, staining, or scale buildup that indicates the water could benefit from filtration or treatment.
water softener systems:
Does soft water feel different?
Yes. Soft water can feel smoother on your skin because it has lower levels of hardness minerals. Some homeowners notice that soap and shampoo lather more easily, skin feels less dry, and dishes or fixtures have fewer spots after switching to softened water.
What salt do you recommend?
We typically recommend high-quality water softener salt pellets designed for residential softener systems. The best option can depend on your specific equipment, water usage, and system requirements, so we can confirm the right type during your consultation or service visit.
How often do we need to add salt to the water conditioning system?
Salt refill frequency depends on your household size, water usage, hardness level, and system settings. Many homeowners check the brine tank monthly and refill as needed, but your system may require more or less depending on how much water your home uses.
installation:
How quickly can a system be installed at my home? How long does it take to install?
Installation timing depends on the system type, home setup, plumbing access, and scheduling availability. Many standard residential systems can be installed within a single appointment, but larger or more complex installations may take longer. During your consultation, we can review your home’s setup and provide a clearer installation timeline.
How much is the installation?
Installation pricing depends on the type of system, equipment selected, plumbing requirements, and any custom setup needed for your home. After your water assessment and system recommendation, we can provide a clear quote based on your specific needs.
Can you install the filtration system in a garage?
Yes, many whole-home filtration and water softener systems can be installed in a garage if the plumbing layout and available space allow it. We’ll review the best installation location during your consultation to make sure the system is accessible, protected, and properly connected.
Do you offer financing?
Financing options may be available depending on the selected system and current program availability. Texas Water Experts can review available payment or financing options during your consultation.
Do you offer a warranty?
Yes, warranty coverage may be available depending on the system, equipment, and installation package selected. We’ll explain the warranty details clearly before installation so you know what is covered and how to request service if needed.
Special Upgrades:
How does a Reverse Osmosis system work?
A reverse osmosis system uses a specialized membrane to help reduce dissolved solids, unwanted tastes, odors, and certain impurities from drinking water. It is typically installed under the sink and provides cleaner water for drinking, cooking, coffee, ice, and everyday use.
How does an Ultraviolet water purifier work?
An ultraviolet water purifier uses UV light to help neutralize certain microorganisms as water passes through the system. It is often used as an added layer of protection alongside filtration, especially for homes that want extra support for water safety and quality.
What is an alkaline booster?
An alkaline booster is an add-on that helps raise the pH level of filtered drinking water after purification. It can improve the taste of the water and add back beneficial minerals depending on the system setup.